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ANSWERS AT A GLANCE
FAQ'S
1. WHAT SERVICES DOES YOUR CLEAN COMPANY OFFER?
We provide a range of services including:
Regular cleaning, deep cleaning, move-in/move-out cleaning and office cleaning.
2. HOW CAN I SCHEDULE A CLEANING SERVICE?
You can easily schedule a free estimate by contacting us via email or text us to our phone.
3. WHAT AREAS DO YOU PROVIDE YOUR SERVICE?
We currently provide our cleaning services in all the DMV area.
4. DO I NEED TO PROVIDE CLEANING SUPPLIES?
It's entirely our client's decision. While we offer our cleaning products, some costumers prefer using their own liquids and towels.
5. WHAT ARE YOUR PRICING OPTIONS?
Our pricing is based on factors such as the size of the space, the type of cleaning service, and any additional services requested.
Contact us for a free estimate.
6. WHAT PAYMENTS METHODS DO YOU ACCEPT?
We accept payments through various methods such as: cash, checks, and online payment platforms (Zelle, Venmo and Cash App)
7. HOW LONG DOES A CLEANING SESSION TYPICALLY TAKE?
The duration of a cleaning session depends of factors such as the size and condition of the space. We can provide estimates based on your specific requirements.
8. WHAT COVID-19 SAFETY MEASURES DO YOU HAVE IN PLACE?
We strictly adhere to all recommended safety guidelines and protocols to ensure a clean and safe environment.
9. HOW OFTEN SHOULD I SCHEDULE A CLEANING SERVICE?
The frequency of cleaning depends on your specific needs. We can help you determine an appropriate schedule based on your lifestyle and preferences.
10. DO I NEED TO PRESENT DURING THE CLEANING?
It's not necessary for you to be present during the cleaning. Many clients provide us with access instructions and return to a beautiful cleaned space.
11. WHAT IF I'M NOT SATISFIED WITH THE SERVICE?
Our satisfaction guarantee underscore our commitment to your happiness.
Should our service fall short of your expectations, kindly inform us immediately after our team completes te cleaning or within the initial 24 hours following the service.
We'll promptly address any concerns to ensure your complete satisfaction.
12. WHAT IS YOUR CANCELLATION POLICY?
To find out about this, please visit the "Services" section and you will find our Cancellation Policy right below our services.